Meet our Associate Member Spotlight for September: Jones Packaging Inc.

The “Associate Member Spotlight” is a chance for CHP Canada to profile the associate members who contribute to the achievements of CHP Canada and the success of the consumer health products industry as a whole.

Each month a different associate member is put in the “spotlight.” This includes being featured on our website homepage, blog, and e-newsletter, outlining the fantastic services and/or products the associate member has available to our members.

This month’s “Associate Member Spotlight” goes to Jones Packaging Inc. for their continued contributions and long-standing involvement with CHP Canada and the consumer health products industry.

We conducted a short interview with Richard Pileski, Senior Vice President, Printed Packaging at Jones Packaging Inc., which provides a better understanding of what this great company has to offer:

1. Tell us about Jones Packaging Inc.

For more than 130 years, Jones has been at the forefront of identifying and responding to important market needs – from our founding in 1882 as a regional manufacturer of drug boxes and specialty drug labels, to becoming an internationally recognized leader in delivering unique and integrated solutions for printed packaging and contract packaging, as well as quality products for the safe dispensing of medication.

Today, our range of products and services includes leading edge printing technology for folding cartons, labels, leaflets, pouching, blister packaging, vial filling, cold chain storage and a wide range of specialized dispensing and compliance products for pharmacies, hospitals and long-term care.

Led by the fourth generation of the Jones family, we continue to be the partner of choice for packaging innovations that help our customers – from the most recognized global pharmaceutical and consumer brands to pharmacies, hospitals and long-term care facilities across Canada and Europe – enhance consumer engagement, promote medication adherence and protect product integrity.

Serving this diverse and international customer base has led to a number of strategic acquisitions over recent years, including operations in the U.K. and Spain, and a state-of-the art contract packaging facility in Brampton, ON (formerly Ivers-Lee) that is cGMP-certified and FDA- and Health Canada-inspected.

With multiple locations, key international alliances and a growing technology portfolio to complement our fully integrated service offering, Jones is uniquely positioned to simplify the process for our customers while maximizing their brand’s value and ensuring consumer well-being – more options, less complexity.

2. What are the biggest challenges you face as a packaging company in Canada?

Two important challenges faced by most packaging companies in Canada today are the consolidation/rationalization of the customer base and the impact of foreign exchange on profitability. We’re increasingly seeing a shift of functional oversight related to brand and procurement into the United States meaning that local and regional brand personnel may have less influence on decisions in these critical areas of their business. This challenges packaging suppliers to penetrate the teams in the U.S. to build and maintain relationships with decision-makers there and revalidate our value proposition. With respect to foreign exchange, we all purchase key materials in U.S. currency for product that is sold into the market in Canadian dollars. However, the upside to this situation is that it challenges us to pursue more aggressive continuous improvement strategies to become even more efficient, allowing us to preserve and enhance margin and profitability.

3. What are some recent trends that Jones Packaging has witnessed in our industry?

We have seen a significant proliferation of SKUs as many consumer goods brands expand product families to address very specific market segments. We need to ensure we can support our customers at the front end of the business to facilitate the entry of these new products into the marketplace. Also, more SKUs within the same product family usually results in smaller production run sizes, which requires efficient equipment changeovers – this is essential to maintaining our bottom line as well as the high level of service and tight turnaround times we consistently deliver to our customers.

There is also a growing movement for packaging to provide more product information, including ingredients, potential contraindications, side effects, and important drug interactions. Initiatives such as the Plain Language Labelling (PLL) Regulations in Canada have been developed to address this need. As a packaging partner to many brands offering prescription and non-prescription pharmaceutical products, we need to be able to support the industry and our customers seamlessly throughout the launch of new, compliant packaging formats. The implementation of these regulations will impact approximately 80% of the SKUs we produce, which will result in increased in-house pre-press work flow to keep up with customer requirements. In parallel, we are actively working on intelligent packaging solutions that address this same movement but using printed electronics and mobile communications technology to further drive engagement between the consumer and brands while maintaining product integrity.

4. What do you value most about your involvement with CHP Canada?

Our relationship with CHP Canada began more than 40 years ago when our Contract Packaging Services division (formerly Ivers-Lee) became involved with the original Proprietary Articles Trade Association (PATA). Later on, former Ivers-Lee president, Brian Munro, served for many years as a board member for both the Nonprescription Drug Manufacturers Association of Canada (NDMAC) and CHP Canada. The longevity of this relationship is a testament to the value this group brings as an important industry resource and a network that allows members to meet and develop relationships with peers, customers and potential customers.

Want to learn more about the Associate Member Spotlight?
Contact Sherri Sheney at the CHP Canada office.